Why Start Here
Word is where most documents begin — syllabi, handouts, reports, memos, and forms. Making a Word document accessible from the start takes only a few extra minutes. An accessible Word document also converts cleanly to an accessible PDF — one of the best reasons to start in Word.
⚡ Quick Reference
- Styles, not formatting: use heading styles, not bold/size
- Alt text on every image, or mark as decorative
- Built-in tools: lists, tables, columns
- Save As PDF — never Print to PDF
- Run the checker: Review → Check Accessibility
Step-by-Step: Making a Word Document Accessible
- Step 1: Set the Document Language
The language setting sets pronunciation rules for screen readers.
Review → Language → Set Proofing Language → English (or the appropriate language)- Step 2: Use Heading Styles
Don't use bold, large font, or color to create the appearance of headings — use the actual heading styles.
- Home → Styles → Heading 1 (for the document title — one per document)
- Home → Styles → Heading 2 (for major sections)
- Home → Styles → Heading 3 (for sub-sections)
- Don't skip levels (don't go from H1 to H3)
See Structure & Headings for why this matters.
- Step 3: Add Alt Text to Images
For every meaningful image:
- Right-click the image → Edit Alt Text
- Write a concise description of the image's meaning
- If the image is decorative, check "Mark as decorative"
- See Images & Alternative Text for guidelines on writing good alt text.
- Step 4: Use Real Lists
Use the built-in list tools — don't type bullets or numbers manually.
- Home → Bullets (for unordered lists)
- Home → Numbering (for ordered lists)
- Step 5: Create Accessible Tables
Only use tables for data, never for layout (design).
- Insert → Table (don't draw with tabs)
- Select the table → Table Design tab → check Header Row
- For long tables, select the header row → right-click → Table Properties → Row → check "Repeat as header row at the top of each page"
- Don't merge or split cells
See Tables for more detail.
- Step 6: Check Color Contrast
Ensure text and background colors meet the 4.5:1 minimum contrast ratio. If you're using colored text or a colored background, test it with the WebAIM Contrast Checker. See Color & Contrast for requirements.
- Step 7: Write Descriptive Link Text
Don't paste raw URLs. Instead:
- Select the text you want to use as the link
- Insert → Link (or Ctrl+K / Cmd+K)
- Enter the URL
Use descriptive text like "Read the [syllabus policy]" — not "Click here." See Links & Navigation for guidelines.
- Step 8: Set Document Properties
Fill in document title and author metadata:
File → Info → Properties → Title (enter a meaningful title)
This title is what screen readers announce when the document opens — not the file name.- Step 9: Run the Accessibility Checker
Review → Check Accessibility
Review every item in the results pane and fix all issues. The checker categorizes issues as Errors (must fix) and Warnings (should review).
Common Issues & Fixes
| Issue | How to Fix |
|---|---|
| Missing alt text | Right-click image → Edit Alt Text → write description or mark as decorative |
| Headings not using styles | Select text → apply Heading 1/2/3 from Styles pane |
| Manual list formatting | Remove typed bullets/numbers → apply Bullets or Numbering tool |
| Low contrast text | Change text or background color to meet 4.5:1 ratio |
| Tables without headers | Select table → Table Design → check Header Row |
| "Click here" link text | Edit the link — replace with descriptive text |
| Multiple H1s | Change all but one to H2 |
| Missing document title | File → Info → Properties → enter Title |
| Skipped heading levels | Fix the hierarchy so levels go in order (H1→H2→H3) |
Converting Word to PDF
Accessible Word documents export as accessible PDFs — but only if you use the right method. Never use "Print to PDF" — the result is an image file, and a completely inaccessible document!
| ✅ Do This | ❌ Don't Do This |
|---|---|
| File → Save As → PDF | File → Print → Save as PDF ("Print to PDF") |
| Preserves heading structure, alt text, and tags | Strips accessibility tags and structure |
After exporting, open the PDF in Acrobat Pro and run the Accessibility Check to confirm everything transferred correctly. See the PDF Documents Guide for details.
Checking Your Work: Complete Checklist
[ ] Document language is set
[ ] One H1 (document title); headings in order (H1→H2→H3)
[ ] All meaningful images have alt text; decorative images marked as decorative
[ ] Lists use built-in Bullets/Numbering tools
[ ] Tables have header rows; no merged cells
[ ] Color contrast meets 4.5:1 (normal text) or 3:1 (large text)
[ ] Link text is descriptive (no "click here" or raw URLs)
[ ] Document title set in Properties
[ ] Accessibility Checker run — all issues fixed