Website Issue

Students please note: Do NOT use this form if:

you need assistance with:

  • issues with your password or pin number
  • registering for classes
  • anything involving the student portal
  • class schedule
  • accessing your JC student email
  • Canvas
  • completing a financial transaction

You can get help for all of those issues here: https://it.santarosa.edu/

You will not get assistance for any of the above issues with this form.

Use the form below ONLY in these cases:

  • You are a person with disabilities having trouble accessing the JC website
  • There is a broken link on the public facing website (not the portal)
  • There is outdated information on the public facing website (not the portal)

For all other issues, submit a help ticket or visit the Student Support pages:  https://it.santarosa.edu/

Report a Non-Portal/Schedule Website Issue