Website Issue

Students Please Note:

Do NOT use this form if you need assistance with:

  • issues with your password or pin number
  • registering for classes
  • anything involving the student portal
  • class schedule
  • accessing your JC student email
  • Canvas
  • completing a financial transaction

For any of the issues above: Submit a ticket to the Student Help Desk

You will not get assistance for any of the above issues with this form.

Use this form ONLY if:

  • You are a person with disabilities having trouble accessing the JC website
  • There is a broken link on the public facing website (not the portal)
  • There is outdated information on the public facing website (not the portal)

For all other issues, submit a help ticket at the link above, or visit the Student Support pages.

Report a Non-Portal/Schedule Website Issue